Services
Lead management
Every conversation from every marketplace and WhatsApp, in one inbox, answered instantly and turned into a lead with a name, a listing and a next step.
Do you have the alternator…?Marta WhatsAppShip to Seville?Julien 
Compatible Golf 2011?Lukas 
Versand nach Berlin?
Alternator Bosch 140 A · Golf VI89,00 € · ref. 0124515 · in stockDo you have the Golf VI 1.6 TDI alternator? Ship to Seville?
Yes, ref. 0124515 in stock, 89 €. Delivery 24/48 h, 6,90 €. Shall I send the link to reserve it?
Great, I'll buy it.
Answered by the assistant · no interventionChat manager
One inbox for every marketplace and WhatsApp
Marketplaces do not warn you about what you have not read. We do: we rebuild the state of every conversation and put it in a single tray.
Chat centralisation
Wallapop, OLX, Motos.net, eBay and WhatsApp in the same tray, with read and unread status.
Classification and tags
Every conversation arrives tagged and sorted by priority according to the rules you set.
Linked to the listing
Every chat opens with the product record: price, stock, reference and marketplace. No searching.
Reply from anywhere
Answer from the panel or from your phone; the reply goes out through the channel they wrote on.
None gets lost
Reminders for unanswered conversations and automatic distribution across the team.
From chat to order
Reservation, payment link and order created from the conversation itself.
Chatbot and automatic replies
24/7 support that understands your business
Two levels: static replies with preconfigured messages and variables, and dynamic replies with an AI assistant that knows your catalogue, your rules and your topics.
Configuration by topic: stock, shipping, fitment, warranty, returns.
Catalogue access: replies with the real reference, price and link.
Messages with buttons and URLs on WhatsApp; detection of when to hand over to a person.
Recambios NorteAssistant · replies instantlyWhatsAppHi, I'm looking for an alternator for a 2011 Golf VI 1.6 TDI.
I have two compatible with your Golf VI 1.6 TDI:
• Bosch 140 A, ref. 0124515 · 89 €
• Valeo 140 A, ref. 0124987 · 79 €
Both bench-tested, 12-month warranty.
The Bosch. Ship to Seville?
Delivery 24/48 h to Seville for 6,90 €. Here's the link to reserve it: portalhero.pro/r/0124515
Qualified lead · no human interventionLead classification
Every conversation turned into a lead with a next step
The assistant does not only reply: it tags the intent, detects when human help is needed and leaves the team an ordered list of who to call first.
Automatic tags by purchase intent and urgency.
Human-assistance detection: claims, warranties, price negotiation.
Leads into the Portal Hero CRM or yours, in real time.
From the marketplace chat to WhatsApp
The buyer writes on the marketplace; you continue the conversation on WhatsApp with an approved template and the assistant by your side. Automate sales, customer-service and marketing flows.
Automatic move from the marketplace chat to WhatsApp, with the listing attached.
Templates for first contact, order confirmation, shipping notice and visit reminder.
Campaigns to your customer base: new arrivals, offers, services. With opt-in and metrics.
Do you have the alternator…?Marta WhatsAppShip to Seville?Julien Compatible Golf 2011?Lukas Versand nach Berlin?Alternator Bosch 140 A · Golf VI89,00 € · ref. 0124515 · in stockDo you have the Golf VI 1.6 TDI alternator? Ship to Seville?
Yes, ref. 0124515 in stock, 89 €. Delivery 24/48 h, 6,90 €. Shall I send the link to reserve it?
Great, I'll buy it.
Answered by the assistant · no interventionTell us what you sell
We connect your marketplaces and show you the inbox with your real conversations.